Effective Date: FEB 4 2025

At The Woolen Yeti, we aim to provide a seamless shipping experience. This Shipping Policy explains our shipping practices, timelines, costs, and other important details.

1. Processing Time

• Orders are typically processed within 2 TO 4 business days after payment confirmation.

• Custom or personalized orders may take additional time to process.

• Orders are not processed or shipped on weekends and public holidays.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 4 business days.

• Express Shipping: Estimated delivery within 7 business days.

• International Shipping: Estimated delivery varies by destination, typically within 4 weeks.

Delivery times are estimates and may be affected by unforeseen delays such as customs clearance, weather conditions, or carrier issues.

3. Shipping Charges

• Shipping costs are calculated at checkout based on the shipping method, destination, and order weight.

• Free shipping may be available for orders over [Insert Amount].

• International shipments may be subject to additional customs fees, duties, or taxes, which are the responsibility of the recipient.

4. Tracking Information

• Once your order is shipped, you will receive a tracking number via email.

• You can track your order using the provided tracking number on our website or the carrier’s website.

5. Undeliverable or Lost Packages

• If a package is returned to us due to an incorrect address, the customer will be responsible for reshipping fees.

• If your package is lost in transit, please contact us at mail@thewoolenyeti.com for assistance. We will work with the carrier to resolve the issue.

6. Delayed or Damaged Shipments

• We are not responsible for shipping delays caused by carriers, natural disasters, or other external factors.

• If you receive a damaged package, please contact us within 1 days of delivery with photos of the damage to initiate a claim.

7. International Shipping Policies

• International shipments may be subject to customs inspections and clearance procedures, which may cause delays.

• Customers are responsible for all customs duties, taxes, and additional fees required by their country’s regulations.

8. Contact Us

For any questions or concerns regarding our shipping policy, please contact us at:

• Email: info@thewoolenyeti.com

• Website: thewoolenyeti.com

Last updated: FEB 4 2025